Provider Relations
Meet Your Provider Relations Team
The CHRISTUS Health Plan Provider Relations team is dedicated to building strong, collaborative relationships with health care providers across our service areas. As the primary point of contact for network providers, the team ensures seamless onboarding, supports credentialing processes, and offers ongoing education on policies, procedures, and operational updates.
Our Provider Relations representatives are committed to delivering personalized support—whether through in-person visits, virtual meetings, or direct assistance with claims and contract questions. By fostering open communication and promoting shared goals, the team helps providers navigate the health care landscape and deliver high-quality, patient-centered care.
Elizabeth Hernandez
Manager Health Plans Provider Relations
Senior Provider Relations Managers
Robin York
Northeast & East
Texas
robin.york2@christushealth.org
Anderson, Cherokee, Gregg, Henderson, Hopkins, Nacogdoches, Panola, Rains, Rusk, Shelby, Van Zandt, Wood
Chemeka Turner
Central and Northern Louisiana
chemeka.turner@christushealth.org
Beauregard, Bossier, Caddo, Grant, Natchitoches, Rapides, Red River, Sabine,
Vernon, Bowie, Camp, Cass, Franklin, Harrison, Marion, Morris, Red River, Titus, Upshur
Provider Relations Managers
Vanessa Melancon
Southwest Louisiana and Southeast Texas
vanessa.melancon@christushealth.org
Allen, Calcasieu, Cameron, Jefferson Davis, Vermilion, Angelina, Chambers,
Hardin, Jasper, Jefferson, Liberty, Newton, Polk, Sabine, San Augustine, Tyler
Nancy Sanchez
Central Texas and Waco
nancy.sanchez2@christushealth.org
Austin, Bastrop, Bell, Burleson, Caldwell, Colorado, Comal, Fayette, Gonzales,
Guadalupe, Hays, Lavaca, Lee, Milam, Travis, Washington, Williamson
Lorana Hasette
South Texas
lorana.hasette@christushealth.org
Aransas, Atascosa, Bee, Brooks, Calhoun, DeWitt, Duval, Goliad, Hidalgo, Jim Wells,
Karnes, Kenedy, Kleberg, Live Oak, Nueces, Refugio, San Patricio, Victoria
Dusty Dolnik
Houston and Surrounding Area
dusty.dolnik@christushealth.org
Brazoria, Brazos, Fort Bend, Galveston, Grimes, Harris, Houston, Jackson, Leon, Madison,
Montgomery, Robertson, San Jacinto, Trinity, Walker, Waller, Wharton
Sonia Gonzales
New Mexico
sonia.gonzales@christushealth.org
Bernalillo, Los Alamos, Otero, Rio Arriba, San Miguel, Sandoval, Santa Fe, Taos
Provider Portal
If you forgot your login information or can’t find what you need, contact your Provider Relations Manager or email the Provider Relations team at CHRISTUSproviderportal@christushealth.org.
Last Updated Date: 4/15/26